Knowledge Base

How can I manage multiple devices at the same time?

By creating Device Groups you can quickly and easily copy campaigns to multiple Players. You can create a Device group by clicking “Devices” in the menu, then clicking the “Device…

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How can I find more information about my devices?

Any new assignment sent to a device can be found in a log list, where lists all assignments like among others starting a campaign , pushing new data, launching an…

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How can I adjust my device settings?

You can customize the device settings via the platform, like reboot time, scheduling, etc. Click on the menu > Devices > Select an Device > Click on “Settings” in the…

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How can I organize files and campaigns?

It’s very important to well organize files and campaigns if you manage several digital signage contents.   If you have added a lot of files and campaigns, you can lose the…

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How do I link an existing campaign to a device?

You can connect your campaign to a device in two different ways. In the menu, click “Campaigns”, so you’ll see the campaigns you’ve created. Click > Devices > to connect your…

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How can I adjust the play length of a campaign?

The “Campaign Duration” is easy to adjust by changing the campaign duration (in seconds) to the desired campaign duration on the right-hand side of the timeline. TIP: Make sure the…

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How do I remove elements from a timeline?

If you want to remove or delete something from the timeline, drag and drop the element from your timeline to the specified level. (as seen in the image below)

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How can I fill in a timeline?

A campaign (timeline) can be completed by drag and drop files, widgets, and apps in the timeline. The widgets and apps are further customizable. Play time: Specify here how long…

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How can I customize a campaign layout?

When you would like to customize a campaign layout, click on “Layout” (In the submenu) and choose a layout for the Campaign that matches your wishes. Customize Layout The layout…

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How do I create a new campaign?

When creating a campaign, click on the menu “campaigns” and click on “Create campaign” to design a new campaign. Give the Campaign an appropriate title and description.

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