First, make sure the IP address shown on the PID Software and Monitors’ IP address in the same domain.
e.g. PC IP Address: 192.168.1.XXX, Monitor IP Address 192.168.1.XXX
Click IP Scan on the PID Software to Search, PID Software Can Get All Monitors list.
e.g. Mobile shows Local IP: 192.168.0.146
Monitor IP Address Show: 192.168.0.151