Privacy Policy

Privacy Statement
This privacy statement contains our information, explains personal data and the processing of personal data, and for what purposes we process your personal information. It explains your rights, what we do to ensure your personal data are safe and how long they are stored. This privacy statement applies when you visit our website (solutions.agneovo.com), place an order, or close contracts.

Our Information
5F-1, No. 3-1, Park Street, Nangang District,
Taipei, 11503, Taiwan

Tel: 886-2-2655-8080
Email: service@agneovo.com

Personal Data
Personal data are data that provide information about you that directly or indirectly identify you. 

Processing Personal Data
By processing personal data we mean the collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by forwarding, dissemination or otherwise making available, combining, blocking erasure, or destruction of your personal data.

Purposes
We process your personal data for the following purposes: so that we can contact you, so that we can inform you of changes to our services or products, so that we can deliver our products or services to you, to send newsletters if you gave permission, for general or targeted offers, for your account on our website. We only process personal data that are necessary for these purposes.

We also process your personal information to fulfill legal obligations, improve our services, investigate complaints, and prevent fraud. We never sell your personal information to third parties. We don’t draw up profiles of you and we don’t take automated decisions that can have significant consequences for you. To take care of your personal data, we conclude a processing agreement with companies if those companies process your data in our assignment.

Personal Data That We Process
In order to carry out the purposes, we process the following personal data:
– First and last name
– Address
– Phone number
– E-mail address
– Country

You Also Have Rights
Wish to know which personal data we processed? Send an email to marketing@agneovo.com with a request for access to your data. You will receive a response to the request within four weeks. Are your personal data incorrect, incomplete, irrelevant for the purposes for which they are processed, or otherwise in breach of the General Data Protection Regulation (GDPR) or other legislation? Then you have the right to correction of your personal data. Correction means correction, addition, deletion, or blocking of your personal data. You also have the right to object to the processing of your personal data, the right to have fewer data processed, the right to withdraw permission you have given, and the right to data portability. Send your request to  marketing@agneovo.com. You will receive a response to the request within four weeks. We would also like to point out the possibility of submitting a complaint to the Dutch Data Protection Authority.

Safety
Personal data are personal and should remain personal. We find it just as important as you that your personal data do not go public or are processed unlawfully. We, therefore, apply all possible technical and organizational measures to safely handle your personal data. To secure your personal data we use security software such as a virus scanner and firewall, passwords for electronic systems, and backups.

Storage Personal Data
We do not store your personal data longer than is strictly necessary for carrying out the purposes. If there are legal requirements applicable to the storage, the personal data are no longer stored than required by law.