Commercial Display or Consumer TV? A Professional Buyer’s Guide

commercial display vs. consumer TV

If your business needs to put a display in an indoor or outdoor environment for digital signage solutions, you might consider buying a cheap signage TV to save on cost. But did you know that there is a commercial display type that looks like a TV but has features that offer superior performance and better return of investment than those of a normal TV?

Before making the best purchase decision, you need to know what the differences between a consumer TV for signage and a commercial-grade display are.

As someone who is choosing the signage TV for your semi-outdoor environment—whether it’s a shopping mall, airport terminal, or control room—you could face several challenges if you don’t have the right information.

You need to know whether you’d prefer a consumer display at a lower price or a commercial display at a higher price. You also need to know if these types of TVs can be put in a semi-outdoor environment.

If you don’t have this information, you might not end up with the best display for your commercial space. That’s why we’ve put together this guide. Once you have the right information, you can buy the right type of consumer-grade TV or commercial-grade display.

Read on to learn more.

A commercial-grade display used in an airport concourse area

Table of Contents:

What is the Difference Between a Commercial-Grade Display and a Consumer TV?

To decide on whether you want to buy a commercial-grade display or consumer display TV, you need to know what the differences are between the two. Some differences include application, panel performance, the warranty available, and more. We’ll review these differences now.

A consumer TV in a living room

1. Application

A consumer TV is designed to be viewed several hours a day based on domestic use for leisure and entertainment. So, from the beginning of the product design, including panel selection, connectivity, etc, this type of display is designed perfectly for staying in and watching a movie with your family or friends. On the other hand, a commercial-grade display is designed to be viewed 16 to 24 hours a day in a public place.

This public space can be either an indoor or outdoor environment. It’s important to note this, since not all commercial display screen buyers know that these commercial-grade displays can be used outdoors.

They are able to withstand many types of weather. So, if you have an open shopping area where you want to install a TV, you can use a commercial-grade display TV.

A commercial-grade display at a bus station

2. Panel Performance

Because of the usage difference covered in the last section, the panel performance is different from commercial displays to consumer TVs. It’s specially designed to last longer and be easier to see from different angles. Let’s review these differences now.

  • 24/7 Use
Commercial displays have a longer panel operation time ranging from 16/7 to 24/7

Commercial displays have built-in thermal sensors which means you can use them for longer periods of time. Additionally, they have a longer panel operation time, which can range from 16/7 to 24/7. If you are looking to install a TV in an airport concourse area, this is the perfect screen for giving flyers the information they need to catch their flight.

  • High Brightness
AG Neovo 700 nits high brightness panel vs. other normal panel

A commercial-grade display is almost 300 to 5,000 nits. This is the case for both indoor and outdoor applications. Depending on how many nits you need, there are many high-nit options available in the digital signage market.

Because of the high nit count, this kind of professional display can perform with greater clarity and more vivid colors than a regular TV under bright environment.

Some commercial-grade panels even have special anti-glare coating treatment to reduce image reflection. 

A consumer TV, on the other hand, is around 150-250 nits. As a result, it isn’t going to be as vivid or clear as a commercial LCD monitor if looking at the screen under ambient light. Additionally, because it might not have an anti-glare coating, customers may not be able to see it from certain angles in your commercial space.

  • Screen Treatment
AG Neovo's NeoV optical hard glass vs. other normal glass

A commercial-grade panel reaches a high level of hardness scale. As a result, it can endure high and low temperatures as well as high impact forces. Additionally, a commercial screen has scratch and press protection.

At AG Neovo, we have a monitor with a glass screen that has this scratch and press protection technology. It comes with LCD panel protection, high impact resistance, and an anti-scratch surface. It is also water and dust resistant – you can check it out here.

  • LCD Screen Burn In
AG Neovo's patented anti-burn-in technology tackles LCD screen burn issue

Burn-in on LCD screens occurs when pixels cannot return to their relaxed state after a static image has been displayed on the screen over a long period of time. This is a static image called a “ghost image”. You may have noticed this happen on a TV you have at home, where there’s a spot that just doesn’t seem to go away.

A  professional commercial-grade display comes with a “pixel-shifting” technology that tackles LCD-burn-in or image retention effect. This is one of the benefits of buying a commercial screen. It prevents visibility issues on the screens that all your customers are looking at.

If you have a TV that has the “ghost image” problem, we have tips to help you fix your LCD burn-in. You can check out our guide here. 

3. Public Information Features

Commercial displays have superior components that can outperform consumer TVs in various aspects. These include the landscape/ portrait option, versatile I/O ports, a built-in media player and slot, and more. Let’s review these features in detail.

  • Landscape/ Portrait
Commercial-grade display are used in either landscape or portrait orientation to suit the needs of different environments

You can use commercial-grade displays in a wide range of public places. You can display them in either landscape or portrait orientation to suit the needs of different environments. This is far better than having an ordinary TV, where you won’t have this option.

  • Versatile I/O ports
Commercial-grade displays have more variable I/O ports, such as LAN/IR/RS232/HDMI/DVI/DisplayPort

Commercial-grade displays have more variable I/O ports than consumer TVs have, such as LAN/IR/RS232/HDMI/DVI/DisplayPort. This means that you can show a variety of images on your TV. If you need versatile options with your TV, we recommend you get a commercial-grade display.

  • Built-in Media Player and PC Slot
A commercial-grade display in a hotel broadcast content through its built-in scheduling functionality

Unlike consumer TVs, a commercial-grade display has more applications. These applications include being able to broadcast content through built-in scheduling functionality, or open pluggable specifications.

  • IR Locking

Because you’re deploying commercial-grade displays in a public place, you need a special security check. This is called IR locking. If you want to protect your privacy and ensure that the correct information is displayed on the TV when your customers are looking at it, the IR locking feature available with commercial-grade displays is key.

  • Multi-Touch Capability
Some commercial display screens have multi-touch functionality

Some commercial-grade screens are multi-touchable. Multi-touch is an advanced technology that is widely used in a retailing environment.

This can be incredibly useful if you want to provide your customers with a search option for what they’re looking for. This way, they can find the shops they need to go to in a mall, for example.

Additionally, a multi-touch screen can be useful in an airport concourse area. You can provide flyers with a map of the airport and help them find their way to their gate. This way, they’ll be less likely to miss their flight.

  • Warranty Terms
A man is fixing a consumer TV in a room

Most consumer TVs come with a 1- to 2-year warranty. A few of them come with a 3-year warranty. If you want your TV to last, buying a commercial type would often be a better choice.

Commercial-grade displays often come with a 3-year or more warranty, and also offer after-sales support.

Though there are few consumer TVs that come with a 3-year warranty, this still isn’t enough. If the TV has a long period of usage per day, it likely won’t last as long. You may need to change to another replacement unit within 3 years.

4. Return on Investment

Return on investment

When it comes to return on investment, you’ll save money if you invest in a commercial-grade display TV. This might seem counterintuitive, but we’ll review here how that’s actually the case.

So let’s say you’re taking a look at both options available to you.

If you’re only looking at the price tag, a commercial screen costs more than the same size consumer TV. However, if we calculate the price divided by the total use over time, a commercial one is cheaper than a consumer TV.

Here’s why: it is reported that the average lifespan of a consumer TV can reach somewhere between 40,000 and 60,000 hours. The average lifespan of a commercial digital signage display, on the other hand, can reach 100,000 hours. 

Let’s take the same size and resolution of the TV and professional display for a simple calculation (forget about other differences in the components).

A 65” 4K Smart TV is around $550 to $900. Let’s take the average of that number, $725. Now, we’ll divide $725 by 50,000 working hours.

This gives us $0.0121 per hour.

Now, a 65” 4K commercial display costs somewhere between $950 and $1125. In this calculation, we’ll use the average of those prices, $1037. Then, we’ll take that average and divide it by 100,000 working hours.

That gives us $0.0104 per hour. As you can see, this result shows that the commercial type is cheaper if we take the working hours total into consideration in our calculations.

Here’s an easier way to do the calculation.

You purchase a commercial-grade display for the price of $1,037, which you can use for 100,000 hours. However, you need to buy 2 units of consumer TVs for 100,000 hours of usage, which cost you $725 x 2, excluding cabling and your time. Which is better for ROI?

The commercially display TV is better for ROI.

5. Connectivity & Control

A woman uses PID command & control software remotely control AG Neovo displays

Compared to consumer TVs, commercial displays have more connections and control options. These include the IR/RS232 daisy chain looping for video/audio command control and LAN-controlled remote management for multiple displays.

We have a display management software option available on our website that can give you connection and control options. You can check them out here.

What Should You Consider Before Buying a Commercial-Grade Display?

Visibility, durability, and warranty are the three critical considerations you need to think about before you purchase a commercial-grade display. We’ll review all three of these now so that you can choose the best commercial-grade display TV for you.

  • Visibility

Whether you are going to put the commercial-grade display indoors or outdoors, visibility is key. The environmental light and the wide viewing angle influence if the image on the screen can be 100% viewed by passers-by. 

  • Durability

A robust and reliable commercial-grade display screen, public information display, is a must.

Otherwise, your TV might deteriorate over time. This is especially the case if you want to install your TV in an outdoor area where it can be affected by the weather.

  • Warranty
Neovo Signage Premium One-stop Cloud-based Digital Signage Solution

Buying a commercial LCD can be a long-term investment for your business. Therefore, having a warranty is important. AG Neovo provides a 3-year warranty for displays and an all-in-one digital signage solution, Neovo Signage.

The Best Choice

The truth is that consumer TVs are not devised for the “always-on” demands of screens used for digital signage jobs. AG Neovo provides a wide range of commercial-grade displays to suit your various needs. Click here to learn more about the new launch 4K commercial display.


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